ABOUT EQUITY EDGE TEAM
When we began Equity Edge Mortgage and Equity Edge Real Estate, we thought about the principles that drive us. When we examined our values we realized that six ideals were the building blocks of the professionalism our businesses are built upon.
- Customer Service
Customer Service is Our Foundation
To us, our customers are more than just a number. We pride ourselves on getting to know each individual. Our customer service starts with building relationships from the first point of contact, and continues even after you’ve moved into your home. All our values are incorporated into our customer service in order to provide a positive home buying experience for families and individuals.
Our Process Starts with Knowledge
Our years of experience in the mortgage and real estate industry coupled with decades spent living in the Colorado Springs area, have helped us to cultivate a knowledge base that benefits all of our clients. Not only are we well informed on the current professional standards and practices of both the mortgage and the real estate industries, we also continue our education in order to provide the best insights and information to our clients about the area.
Teamwork Makes It Easy
We provide both real estate and mortgage services to most of our clients. Teamwork is an essential aspect of our companies; there is strength in numbers and it takes a team to accomplish most goals. With our combined efforts we are more efficient in getting the job done and we will ensure that there will be no oversights that slow or delay your purchase and/or loan.
You Can Depend On Us
We have developed a system that allows us to provide top-notch service time after time to our clients. From the first email or phone call, we are attentive to your needs. We take into consideration all the factors unique to each home purchase and provide hands-on guidance to navigate through the home buying process.
Trust is Important
We know that the best relationships are built on trust. That should be no different when choosing a real estate agent or a mortgage broker. We walk you through the complete home buying and mortgage process. We want to do what is right and what is fair in fulfilling all our obligations to our clients. Our work ethic and professionalism is important to us, and we value the trust our clients place in us.
We Take Pride in Our Community
We take pride in knowing that 95% of our business comes from repeat clients and their referrals. This comes from having a strong presence within the community. We strive to provide superior personal service while catering to the community’s needs. Families are the foundation of our community. We want to assist families in finding and buying the right home for their needs.